1 - 6 Years
Position Name: - Process Trainer (Blended Process).
Industry: - Domestic BPO.
Experience required: - 2 – 3 years of overall experience with 1 year as a Process Trainer in the Domestic Telecom (BPO) Domain.
Educational Qualification required: - Any Graduate.
Salary Offered: - Maximum CTC offered upto 3.5 L PA.
Job Location: - Pune. (Branches in Mumbai and Pune.)
Job Timings (Working Hours): - Should be open to working in shifts.
2 – 3 years of overall experience with 1 year as a Process Trainer in the Domestic Telecom (BPO) Domain
Excellent verbal & written communications skills in English, Hindi & Marathi.
Excellent communication skills, both oral and written.
Strong understanding of and experience in product training – in domestic BPO telecom domain.
Should have collaborative skills as this role calls for partnership with operations and the quality teams.
Strong people orientation.
Excellent facilitation and presentation skills.
Ability to interact with clients and represent training function at an process level.
Should be able to establish relationship with operations team and clients to receive feedback on Training and delivery.
Ability to work a flexible schedule & willing to travel.
Must have proficiency with various software applications programs including Microsoft Word, Excel & Power Point.
|Industry||ITES / BPO / KPO / LPO / Customer Service / Operations|
|Work Experience||1 - 6 Years|
|Qualification||Other Bachelor Degree|
Reputed Domestic BPO
|About Company||Reputed Domestic BPO Based in Pune and Mumbai.|