2 - 7 Years
Should be able to explain the Hospitals/Clinics/Doctors service, care and treatments to potential patients.
Co-ordinate between patient and doctor in scheduling appointments.
Follow up with patients for appointment scheduling patient’s records, details over mail and telephone.
Co-ordinate between the patient and doctor, clinic, hospital for treatment plan, diagnostic checkups.
Co-ordinate with Travel agent for International Patient Facilitation.
Ability to work in a team environment should be good with handling people and making avail care and treatment at the clinic, hospital or doctor.
Maintaining & Updating patient details and follow up with them.
Should have a basic understanding of systems and processes that are to be followed in a healthcare facility.
To ensure excellent care and service to all the patients, to co-ordinate with doctor in patient care whenever required, complaints redressal, feedback, to ensure all appointments in time, preoperative and postoperative follow
Candidates with good communication skill (written and spoken English), and experience in the same field can apply for the post.
Excellent communication skills and a good conversationalist, multi-task oriented and problem solving abilities.
Experience in client or patient support from hospital or any other similar industry.
Experience in any client support /patient support role
Good interpersonal skill & professionalism
Strategic mind set and strong innovative and quick thinking ability
Pleasing and presentable Personality
|Industry||Marketing / Advertising / PR / Media Planning|
|Work Experience||2 - 7 Years|
|Qualification||Other Bachelor Degree|
|About Company||Victory Services is a reliable name in the industry of placement. Headquartered in Mumbai (Maharashtra, India), this company is owned by Vanita S. She serves as the director of the company and due to her consistent efforts, she was able to turn her dream into the reality and laid the foundation brick in the year 2018. We’re a team of the diligent professionals that are engaged in serving the job seekers, working professionals, and students to find the jobs.|